Control your Online Reputation with Fast & Affordable ORM Services.

Best Online Reputation Management Agencies

Your online reputation is everything. If you’re searching for the best online reputation management agencies, you want to know who can help you control your digital story, suppress negative content, and highlight the best your brand has to offer. This guide will walk you through what makes a top agency, the latest industry trends, and how to choose the right partner for your needs.

Why Online Reputation Management Matters

Let’s start with the basics. Online reputation management (ORM) is all about shaping how people see you or your business online. It’s not just about deleting bad reviews. It’s about building trust, engaging with your audience, and making sure your best qualities shine in search results and on social media.

🐙Contact the best online reputation management company – Rankstar 🐙

Consumers trust online reviews as much as personal recommendations

– 85% of consumers say online reviews are just as important as advice from friends or family.

– 93% of people read online reviews before making a purchase.

Negative feedback can hurt your business fast

– 60% of consumers say a single negative review can make them avoid a business.

– Nearly 3 out of 4 consumers trust a company more if it has positive reviews.

Responding to reviews builds trust

– 88% of consumers would use a business that replies to all reviews, compared to just 47% who would use a business that never responds.

– 36% of consumers say responding to reviews publicly helps a business stand out.

How the Best Agencies Stand Out

Not all online reputation management firms are created equal. The best ones offer a mix of technology, expertise, and personalized service. Here’s what to look for:

– Proven track record: Look for agencies with a history of success and happy clients.

– Comprehensive services: The best agencies handle everything from review management and content removal to SEO and crisis response.

– Data-driven approach: Agencies that use analytics and AI to track your reputation in real time can spot problems before they get out of hand.

– Custom solutions: Every brand is unique. Top companies tailor their strategies to fit your goals and industry.

– Transparency and communication: You want an agency that keeps you in the loop and explains every step of the process.

What Do the Best Agencies Offer?

Here’s a closer look at the core services you’ll get from a leading online reputation management team:

– Search results removal and suppression: Removing or pushing down negative content so it’s harder to find.

– Review management: Collecting, monitoring, and responding to reviews across platforms like Google, Yelp, and Facebook.

– Content creation and promotion: Publishing positive stories, articles, and press releases to boost your online presence.

– Crisis management: Handling emergencies quickly to minimize damage to your brand.

– Social media management: Engaging with your audience and building a positive community around your brand.

– SEO and Google Autosuggest optimization: Making sure your brand appears in top search results and autosuggest features.

The Latest Trends and Data in Online Reputation Management

The ORM industry is growing fast. Here are some of the latest stats and trends you should know:

The global online reputation management services market is booming

– It was valued at $368.39 million in 2024 and is expected to reach $427.96 million in 2025, growing at a rate of 15.57% per year.

– By 2030, the market could hit $878.19 million.

Consumers expect more from brands

– 72% of consumers read more online reviews now than in the past.

– 52% of consumers look for an average rating of at least 4 out of 5 stars before choosing a business.

– 46% of consumers want to see a large number of reviews before trusting a brand.

AI is changing the game

– AI-powered tools help ORM teams respond to reviews faster and more personally, making customers feel heard.

– AI can also analyze sentiment and spot trends before they become major issues.

How to Choose the Best Online Reputation Management Agency

With so many options out there, how do you pick the right agency? Here are some tips:

Check client reviews and case studies:

Look for ORM firms with proven results and happy clients.

Ask about their process:

The best agencies will explain how they monitor, respond to, and improve your reputation.

Look for transparency:

You want an agency that’s open about what they do and how they measure success.

Consider their tech and tools:

Agencies that use AI and data analytics can give you a real edge.

Make sure they fit your budget and goals:

Get clear pricing and make sure their services match what you need.

Why Your Brand Needs Online Reputation Management

Let’s face it: your online reputation is your modern-day resume. When people search for your brand, what they find shapes their first impression—and their decision to buy, work with, or trust you. With so much riding on your digital image, you can’t afford to ignore your online reputation.

– A strong online reputation builds trust and credibility.

– It helps you attract more customers and stand out from the competition.

– It protects you from negative content and crises that could hurt your business.

How to Get Started with Online Reputation Management

Getting started is easier than you think. Here’s a simple step-by-step guide:

1) Assess your current reputation

Search for your brand online and see what comes up.

2) Identify any negative content or reviews

Make a list of anything that could hurt your image.

3) Choose the right agency

Look for an agency with a proven track record and the right services for your needs.

4) Work together to build a custom strategy

The best agencies will create a plan tailored to your goals.

5) Monitor, respond, and improve

Keep track of your progress and adjust your strategy as needed.

Best Online Reputation Management Agencies, Companies, and Firms.

1) 🥇Rankstar.io 🥇 – Best Online Reputation Management Agency

Elevate Your Brand with Unmatched ORM Expertise

Rankstar, the industry-leading Online Reputation Management (ORM) Agency, is your trusted partner to protect, enhance, and dominate your online presence. Recognized as the best ORM agency for businesses of all sizes, we deliver tailored strategies that ensure your brand stands out on search engines, social media, and review platforms.

Why Rankstar is the #1 Choice for ORM in 2025

– Unrivaled Reputation Protection: Our experts proactively monitor and neutralize negative reviews, harmful content, and misinformation to safeguard your brand’s credibility.

– Cutting-Edge SEO Strategies: We suppress negative search results and amplify positive content, ensuring your brand ranks higher and shines brighter.

– Authentic Audience Engagement: We build trust and loyalty by fostering meaningful connections with your audience through social media and responsive feedback management.

– Tailored, Results-Driven Solutions: From startups to global enterprises, our customized plans align with your unique goals and industry demands.

– Proven Crisis Management: Our rapid, transparent response to negative publicity restores your brand’s image with professionalism and precision.

Our Industry-Leading Process

1. In-Depth Reputation Audit: We analyze your current online presence to identify opportunities and challenges.
2. Strategic Goal Setting: Clear, measurable objectives are set to boost your reputation score and search visibility.
3. Custom Strategy Execution: Our team combines review management, content optimization, social engagement, and advanced SEO for maximum impact.
4. Team Empowerment: We train your staff to handle feedback and maintain a positive digital narrative.
5. Ongoing Optimization: Continuous monitoring and strategy refinement keep your brand ahead of digital trends.

What Sets Rankstar Apart

• Comprehensive Review Management: We actively seek, monitor, and respond to feedback, turning customers into loyal brand advocates.
• Advanced SEO Expertise: Our SEO-driven approach improves rankings and buries negative content effectively.
• Dynamic Social Media Presence: We engage audiences on platforms like Facebook, Twitter, and Instagram to showcase your brand’s value.
• Reputation Score Mastery: We track reviews, social interactions, and online mentions to enhance your brand’s perception.
• Swift Crisis Response: Our team acts decisively to mitigate damage and rebuild trust during challenging times.

Trusted by Top Brands Worldwide

Rankstar has transformed the digital presence of over 300 clients, including industry giants like Kia Motors, Philippine Airlines, and Smartico. Our proven track record in reputation repair, traffic growth, and customer retention makes us the top ORM agency to trust in 2025.

Take Control of Your Reputation Today

Don’t let negative feedback or low visibility undermine your brand’s potential. Book a free consultation with Rankstar, the best Online Reputation Management Agency of 2025, and start building a resilient, respected online presence.

Discover Also:

– Professional SEO Services

– SEO Audit

– Link Building

– SEO Web Design

– Online Reputation

– Autosuggest Creation

– Autosuggest Removal

– Google Penalty Recovery

– Conversion-Rate-Optimization

Reviews: ⭐⭐⭐⭐⭐

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1. “Truly the Best in ORM!”

 We partnered with Rankstar during a major brand relaunch, and they exceeded every expectation. Their ORM strategy cleaned up outdated content and helped our positive news rank higher within a few weeks. We now look better than ever online.
— Emily Watson, United States

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2. “Exceptional Service and Results”
Rankstar’s attention to detail and deep SEO knowledge made all the difference. They didn’t just manage our online reviews—they built a positive digital narrative that continues to deliver ROI.
— Pierre Lemoine, France

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3. “From Crisis to Confidence”
We faced a wave of unjustified negative press that hit our visibility hard. Rankstar stepped in fast with a flawless crisis management strategy. Not only did they contain the damage, but they also improved our online presence significantly.
— Sofia Garcia, Spain

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4. “Outstanding Communication & Execution”
What impressed us most about Rankstar was their transparency. They explained every step of the process, set realistic goals, and delivered on time.
— Liam Carter, Australia

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5. “A Must-Have for Online Businesses”
Running an eCommerce business means your reviews are everything. Rankstar helped us improve our ratings and boost customer trust. Our sales have never been better.
— Akira Nakamura, Japan

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6. “Tailored Strategy That Delivers”
I’ve worked with several agencies, but Rankstar stands out. They customized a reputation plan just for our niche, and the results speak for themselves.
— Martina Rossi, Italy

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7. “Professional, Fast, Reliable”
The Rankstar team is sharp, responsive, and results-driven. We saw a huge difference in Google rankings and positive feedback in less than a month.
— Johan Eriksson, Sweden

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8. “Perfect for Startups and Scaleups”
As a growing startup, we needed ORM support but didn’t know where to start. Rankstar built a reputation plan that scaled with us perfectly.
— Chloe Martins, Canada

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9. “Results That Speak Volumes”
Our brand had been haunted by old reviews and false complaints. Rankstar revamped our online image using powerful SEO and review strategies.
— Ahmed El-Masry, UAE

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10. “Five Stars Without Hesitation”
Rankstar isn’t just an agency—they’re a strategic partner. Their proactive approach has completely shifted our online credibility.
— Natalie Green, United Kingdom

🐙Discover the best online reputation management agency – Rankstar 🐙

2) 🥈5WPR 🥈 (2nd Best Online Reputation Company in USA)

5WPR is a top 10 independent, full-service public relations agency in the U.S., renowned for its innovative and results-driven approach to communications. Founded in 2003, the agency partners with a diverse range of clients, including established and emerging brands, corporations, high-profile individuals, and startups, to deliver strategic PR and integrated marketing campaigns. Headquartered in New York City, the media capital of the world, 5WPR specializes in crafting compelling narratives and navigating complex media landscapes to enhance brand visibility and reputation. The agency serves clients across various sectors, including B2C (Beauty & Fashion, Consumer Brands, Entertainment, Food & Beverage, Health & Wellness, Technology, Travel & Hospitality) and B2B (Corporate Communications, Technology, Reputation Management, CSR, Sustainability Communications). 5WPR has earned numerous accolades, including Agency of the Year by the American Business Awards and recognition as one of Inc. Magazine’s Best Workplaces 2022.

Address

3 Park Avenue, 19th Floor, New York, NY 10016, United States

Founding Date

2003

Top Services

5WPR offers a comprehensive suite of services tailored to enhance online reputation and brand growth, including:

• Online Reputation Management: Leveraging SEO to mitigate negative Google results, managing online conversations, and promoting positive content to improve search rankings.
• Crisis Communications: Handling high-stakes situations, such as executive misconduct or public controversies, to protect and restore brand reputation.
• Public Relations: Media relations, strategic planning, and campaign execution to secure placements in top-tier outlets like Time and The Wall Street Journal.
• Digital Marketing: Social media management, influencer marketing, paid media, and SEO to increase brand following and search visibility.
• Integrated Marketing: Customized campaigns combining PR, digital, and influencer strategies to engage target audiences and drive sales.
• Specialty Divisions: Focused PR services for industries like cybersecurity, video games, CBD/cannabis, and mental health/rehab.

Pros

• Strong Media Relationships: Access to top-tier media outlets, securing high-value placements for clients.
• Creative and Strategic: Deep understanding of markets like the creator economy, crafting unique media narratives that stand out.
• Award-Winning: Recognized with multiple industry awards, including 4 American Business Awards and PR Agency of the Year.
• Responsive and Organized: Efficient workflows, transparent communication, and quick adaptation to client feedback.
• Experienced Leadership: Senior team members with an average tenure of 11 years, providing stability and expertise.
• Career Growth: Opportunities for professional development, especially for motivated employees and recent graduates.

Team Size

Approximately 300–404 professionals, with offices in New York City and Miami.

Average Cost per Hour

$100–$149 per hour, with a minimum project size of $10,000. Pricing is competitive, offering significant value for the services provided.

Number of Reviews

• Glassdoor: 377 reviews (as of the latest data).
• Clutch: 38 reviews.
• Indeed: Multiple reviews, though the exact number is not specified.

Average Rating

• Glassdoor: 2.9 out of 5 stars (based on 377 reviews). Employees in New York City rate it slightly higher at 2.9–4.2 for various aspects like compensation and culture, though work-life balance scores lower at 2.6–3.9.
• Clutch: Not explicitly stated, but reviews highlight strong client satisfaction with media placements and strategic counsel.
• Indeed: Mixed feedback, with positive reviews praising growth opportunities and negative ones citing high-pressure environments. No specific average rating provided

3) 🥉AJ Marketing 🥉

AJ Marketing is a full-service creative marketing agency headquartered in Singapore, specializing in influencer marketing, social media strategies, and digital advertising across the Asia-Pacific region. The agency focuses on crafting tailored marketing plans that resonate with brands by leveraging authentic storytelling, partnerships with K-celebrities, and local influencers. Their mission is to amplify brand voices through innovative campaigns that blend creativity, data, and technology. AJ Marketing operates in multiple countries, including Singapore, Japan, Korea, India, Indonesia, Malaysia, Vietnam, Philippines, Thailand, and Taiwan, offering localized solutions to connect with diverse audiences. Their services are designed to enhance brand credibility, awareness, and sales through impactful, results-driven campaigns.

Address

AJ Marketing’s primary address in Singapore is:

• 430 Tampines Street 41, #06-509, Singapore 520430 Additional operational addresses in the Asia-Pacific region include:
• Jl. Jend. Sudirman Kav. 25, Ciganjur, Kec. Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 10270, Indonesia
• GTower, Jln Tun Razak, Jln Sultan Ismail, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
• 39 Plaza Drive, Rockwell Center, Manila, 1200 Metro Manila, Philippines
• 41A Ly Thai To Street, Hanoi City, French Quarter, Hoàn Kiếm, Hà Nội 100000, Vietnam
• No. 11/1 South, ถ. สาทรใต้ แขวง ยานนาวา เขต สาทร กรุงเทพมหานคร 10120, Thailand

Date of Creation

AJ Marketing & Consultancy Services was incorporated on February 2, 2018, as registered with the Accounting and Corporate Regulatory Authority (ACRA) in Singapore.

Top Services

AJ Marketing offers a wide range of marketing services, with a strong emphasis on influencer marketing and digital strategies. Their top services include:

1. Influencer Marketing: Partnering with micro-influencers, celebrities, and K-stars to create authentic content and drive engagement.
2. Social Media Management: Managing platforms like Instagram, Facebook, LinkedIn, and YouTube, including content creation, posting, and community management.
3. Digital Advertising: Performance advertising, social media ads, Google Display ads, and digital billboards.
4. Content Creation: Video production, graphic design, and creative content planning tailored to brand messaging.
5. Public Relations: Press releases, media relations, and crisis communication, with access to over 700 leading online media outlets.
6. Search Engine Optimization (SEO): Enhancing online visibility through targeted SEO strategies.
7. Celebrity Campaigns: High-profile campaigns featuring K-drama stars and other celebrities to boost brand appeal.

Pros

• Regional Expertise: Strong presence across 10 Asia-Pacific countries, with native-speaking marketers fluent in 15 languages, enabling localized and culturally relevant campaigns.
• Creative and Responsive Team: Clients consistently praise the team’s creativity, responsiveness, and ability to tailor campaigns to specific objectives.
• High ROI: Competitive pricing with strong value, delivering impressive audience reach and engagement, as noted in verified reviews.
• Influencer Network: Access to a vast database of high-caliber influencers, including micro-influencers and celebrities, driving authentic engagement.
• Seamless Campaign Management: End-to-end campaign execution, from planning to reporting, ensuring a stress-free experience for clients.
• Data-Driven Approach: Provides weekly data-driven reports and performance analytics to keep campaigns on track.
• Client Satisfaction: Numerous reviews highlight successful campaigns with significant follower growth (e.g., 10k followers in 3 weeks) and audience reach (e.g., 500k+).

Team Size

AJ Marketing’s team consists of marketing professionals spread across 10 countries, described as a group of “marketing superheroes” and “international marketing wizards.” While an exact number isn’t specified, their operations suggest a medium-sized team, likely ranging from 50-100 employees, given their extensive regional coverage and ability to handle large-scale campaigns. The team includes specialists in influencer marketing, content creation, digital advertising, and public relations, with native speakers of languages such as English, Chinese, Japanese, Korean, and more.

Average Cost Per Hour

The average cost per hour for AJ Marketing’s services is $25 – $49/hour, as reported by Clutch. This pricing is competitive for the Singapore market and reflects their ability to deliver high-value services at a budget-friendly rate. Minimum project sizes typically start at $5,000.

Number of Reviews

AJ Marketing has received a significant number of reviews across multiple platforms:

• Clutch: 31 reviews
• Sortlist: 37 reviews
• GoodFirms: Multiple reviews (exact number not specified)
• Agency Vista: Multiple reviews (exact number not specified)
• DesignRush: Multiple reviews (exact number not specified)
• Reddit and other platforms: Additional feedback, including some scam allegations (not verified) Based on these sources, a conservative estimate suggests over 50 reviews across platforms, with the majority being positive.

Average Rating

AJ Marketing enjoys a strong reputation based on client feedback:

• Clutch: Reviews indicate high satisfaction, with clients rating their services highly for creativity, ROI, and communication. An implied average rating of approximately 4.5/5 based on qualitative feedback.
• Sortlist: Positive reviews with an implied rating of around 4.5/5, with clients praising their premium service and quality.
• GoodFirms: Clients report satisfaction, with comments suggesting a rating of 4.5/5 or higher.
• Agency Vista: Reviews describe them as “amazing” and “professional,” implying a rating of 4.5/5 or higher. While exact numerical averages vary by platform, an estimated average rating of 4.5/5 is reasonable based on the overwhelmingly positive feedback. However, some Reddit posts raise concerns about potential scams (e.g., Telegram recruitment offers), which are not verified and may not reflect their core services.

4) AppWT LLC

AppWT LLC is a family-owned and operated digital agency specializing in web design, development, and digital marketing services, with a strong focus on online reputation management. Based in Livonia, Michigan, the company prides itself on delivering personalized, high-quality digital solutions without outsourcing, ensuring direct communication and empathy with clients. AppWT LLC aims to transform businesses’ online presence through tailored websites, SEO, and cybersecurity solutions, emphasizing transparency, client-first values, and eco-friendly practices. The agency has built a reputation for exceeding client expectations, leveraging Michigan market insights and a commitment to fostering long-term partnerships.

Address

AppWT LLC operates primarily from Livonia, Michigan. While specific street addresses are not consistently listed across sources for privacy or operational reasons, the company is confirmed to be headquartered in Livonia, with multiple remote locations throughout Michigan and additional meeting sites across the US, Canada, UK, and Australia. For precise contact, they offer consultations via Zoom or in-person by appointment. General Location: Livonia, MI 48154, United States
Phone: +1 (734) 203-0171
Email: sales@appwt.us
Website: appwt.us

Creation Date

AppWT LLC was officially founded in February 2020, as per Alignable’s records. However, some sources, such as TechBehemoths, claim the company started in 1997, which likely refers to the experience of key team members like Tony Paris, who has over two decades of technical expertise, rather than the formal establishment of the LLC. For accuracy, the confirmed creation date is February 2020.

Top Services

AppWT LLC offers a comprehensive suite of services focused on enhancing online presence and reputation management. Their top services include:

1. Web Design and Development: Creating modern, mobile-friendly, and secure websites tailored to client needs, including UI/UX design and custom e-commerce platforms.
2. Search Engine Optimization (SEO): Strategic SEO services optimized for local markets to improve search rankings and drive traffic.
3. Digital Marketing: Targeted campaigns, social media marketing, and local advertising to boost brand visibility.
4. Cybersecurity Solutions: Enterprise-grade security for websites, including anti-spam, uptime monitoring, and HIPAA-compliant solutions.
5. Graphic Design and Branding: Logo design, video production, and animation to enhance brand identity.
6. Payment Solutions: POS systems for e-commerce, in-person, crypto, and mobile transactions, including SkyTab.
7. Eco-Friendly Web Hosting: Managed hosting with a focus on performance, security, and sustainability.

Pros

• Personalized Service: As a family-owned business, AppWT LLC treats clients like family, offering empathetic and dedicated support without outsourcing.
• High Client Satisfaction: Consistently praised for fast response times, attention to detail, and exceeding expectations, with a proven track record of improving business outcomes.
• Flexible Payment Options: Offers various payment methods (credit cards, PayPal, Cash App, Venmo) and discounts, making services accessible to businesses of all sizes.
• BBB Accreditation and Strong Reputation: Holds an A+ BBB rating, 5-star ratings on Google, and multiple positive reviews across platforms.
• Eco-Conscious and Secure Solutions: Emphasizes eco-friendly hosting and robust cybersecurity, ensuring scalable and future-proof digital assets.
• Local Expertise: Deep understanding of Michigan markets, providing tailored solutions for local businesses.
• Award-Winning: Recognized by the Digital Excellence Awards and a trusted member of the Livonia Chamber of Commerce.

Team Size

AppWT LLC is a small, in-house team, with sources indicating a core team of 2 employees as per TechBehemoths data. However, the agency collaborates with specialized professionals, such as WordPress expert Daniel Bereza, and employs North American residents, primarily from Michigan. The team’s small size allows for boutique attention, but it may expand for larger projects based on client needs. Key figures include:

• Tony Paris: Senior Website Developer, Cloud Services Admin, and founder with over 20 years of experience.
• Michael: Marketing Manager with 25+ years of experience.
• Other team members include experts in graphic design, SEO, and cybersecurity, though exact numbers are not specified.

Average Cost per Hour

AppWT LLC charges between $70 and $150 per hour, which aligns with the market average for digital agencies in the United States. This range reflects their flexibility in accommodating various project scopes and budgets. For reference, their average project budget is estimated at $500–$2,000, depending on complexity.

Number of Reviews

AppWT LLC has accumulated reviews across multiple platforms:

• Trustpilot: 7 reviews
• BBB: Multiple reviews, though exact numbers are not specified, with no complaints reported.
• Google: 5-star rating, with an unspecified number of reviews.
• Alignable: Highly recommended by 35 local business owners.
• Nextdoor: 3 faves from neighbors in Livonia.
• Yellow Pages: 5-star rating, with user-submitted reviews.
• Other Platforms (e.g., UpCity, DesignRush): At least 1–2 reviews per platform. Estimated Total: Approximately 50+ reviews across platforms, with Alignable and Trustpilot being the most quantifiable. This number may increase as the agency grows.

Average Rating

AppWT LLC maintains an impressive average rating across platforms:

• Trustpilot: 4 stars (based on 7 reviews).
• Google: 5 stars.
• Yellow Pages: 5 stars.
• BBB: A+ rating, equivalent to 5 stars, with no complaints.
• Alignable: Highly recommended by 35+ business owners, implying a 5-star equivalent.
• Nextdoor: Positive feedback with 3 faves, aligning with 5-star sentiment. Overall Average Rating: Approximately 4.8–5.0 stars, weighted by the predominance of 5-star ratings and the slightly lower Trustpilot score. The agency’s consistent praise for service quality supports this high rating.

5) Arctic Marketing Solutions

Arctic Marketing Solutions, LLC is a digital marketing agency based in Centerville, Utah, focused on delivering affordable, high-quality digital marketing and online reputation management services to small, medium, local, and online businesses. Founded by Kason Olson, the agency emphasizes a milestone-based approach, ensuring services are timed correctly to maximize impact. They prioritize transparency, clear communication, and tangible results, distinguishing themselves from traditional agencies that may overcharge or underdeliver. Arctic Marketing Solutions acts as an extension of their clients’ teams, offering personalized strategies based on hard data, current trends, and future projections to enhance online presence, capture leads, and drive revenue growth.

Address

Arctic Marketing Solutions
950 W N, Centerville, UT 84014, United States
Phone: Not publicly listed; contact via website form
Email: Not publicly listed; use contact form on arcticms.com
Website: arcticms.com

Creation Date

Arctic Marketing Solutions was founded in 2019, as indicated by their LinkedIn profile and consistent references to over 5 years of operation by 2025. Claims of earlier founding dates are not substantiated and may reflect the founder’s prior industry experience rather than the agency’s formal establishment.

Top Services

Arctic Marketing Solutions offers a range of digital marketing services tailored to boost online visibility and reputation. Their top services include:

1. Website Design and Development: Creating visually appealing, user-friendly, and ADA/WCAG-compliant websites with a 100% satisfaction guarantee.
2. Organic Search Engine Optimization (SEO): Improving keyword rankings within 90 days or working for free until achieved, focusing on backlinks, SEO articles, and website optimization.
3. Brand Management: Developing brand messaging, logos, and cohesive branding strategies to enhance market presence.
4. Social Media Management: Building and managing social media pages with consistent, professional content to increase engagement.
5. Paid Advertising: Managing targeted ads on social media and websites to reach specific audiences.
6. Content Creation: Producing high-quality blog posts, videos, and graphics to drive traffic and engagement.
7. Website Maintenance: Ongoing support to ensure websites remain secure, updated, and optimized.

Pros

• Transparent Communication: Clients praise clear, honest updates and a milestone-based model that aligns services with business readiness.
• Proven Results: Demonstrated success with metrics like 695% Google traffic growth, 310% ad revenue increases, and 260% pageview growth for clients.
• Affordable Pricing: Competitive rates for high-quality services, catering to small businesses with limited budgets.
• Client-Centric Approach: Acts as an extension of the client’s team, offering personalized strategies and exceptional responsiveness.
• Guarantees: Offers unique assurances, such as SEO ranking improvements within 90 days or free work, and 100% satisfaction for web design.
• Local Expertise: Deep understanding of Utah’s business landscape, ideal for local and regional clients.
• High Client Satisfaction: Consistently positive feedback for exceeding expectations and fostering long-term relationships.

Team Size

Arctic Marketing Solutions operates with a focused team of approximately 5–10 professionals, based on references to a “full team of technical, design, and content professionals” and specific roles like Kason Olson (Head of Website Design & Development) and an SEO specialist lead. The team includes experts in web development, SEO, content creation, and social media, with Kason personally overseeing projects to ensure quality. The exact size varies depending on project demands, but the agency emphasizes in-house expertise over outsourcing.

Average Cost per Hour

The average cost per hour for Arctic Marketing Solutions is estimated at $50–$100, reflecting their commitment to affordable, high-quality services for small businesses. This range is inferred from their emphasis on cost-effectiveness compared to industry standards (typically $100–$200/hour for digital marketing) and client testimonials highlighting budget-friendly pricing. Specific rates may vary by service and project scope.

Number of Reviews

Arctic Marketing Solutions has garnered reviews across multiple platforms:

• DesignRush: 3–5 detailed client testimonials, including specific project outcomes.
• LinkedIn: Anecdotal feedback via posts, with 146 followers indicating engagement.
• Daily News Network: Positive profile feedback, though not quantified.
• MapQuest: Limited reviews, but positive sentiment noted.
• Client Testimonials on arcticms.com: Multiple case studies and quotes, estimating 5–10 reviews.
  Estimated Total: Approximately 15–25 reviews, with DesignRush and website testimonials being the most prominent. The number is conservative due to limited public review aggregation.

Average Rating

The agency enjoys strong ratings across platforms:

• DesignRush: 5-star equivalent based on glowing client testimonials (e.g., “exceeded expectations,” “best at designing and marketing”).
• MapQuest: 5-star sentiment from qualitative feedback.
• LinkedIn: Positive professional endorsements, implying 4.5–5 stars.
• Website Testimonials: 5-star equivalent, with clients reporting significant growth (e.g., 695% traffic increase).
  Overall Average Rating: Approximately 4.8–5.0 stars, driven by consistent praise for results, communication, and professionalism. No negative reviews were found, though the sample size is moderate.

6) Ascend Agency

Ascend Agency, LLC is an award-winning public relations (PR) and online reputation management agency based in Irvine, California, founded by Jonathan Jadali in 2020. Specializing in brand building and impactful storytelling, Ascend transforms clients’ online presence through guaranteed media placements in high-profile publications like Billboard, USA Today, and GQ. With a portfolio of over 2,000 clients, including Fortune 500 companies, A-list celebrities, and brands like Nelkboys and Boomf, the agency leverages 900+ strategic partnerships with global media outlets to ensure rapid, measurable results. Ascend’s innovative, data-driven approach, supported by custom software, eliminates traditional PR pitching, offering clients direct publisher access, transparency, and a full refund if promised placements are not delivered. The agency focuses on enhancing brand authority, boosting SEO rankings, and driving revenue through tailored PR strategies.

Address

Ascend Agency
18300 Von Karman Avenue, Suite 880, Irvine, CA 92612, United States
Phone: Not publicly listed; contact via website form
Email: Not publicly listed; use contact form on ascendagency.com
Website: ascendagency.com

Creation Date

Ascend Agency was founded in 2020, as consistently reported across sources, including their website, LinkedIn, and industry profiles. Claims of earlier establishment are not substantiated and likely reflect the founder’s prior experience. The agency has achieved significant growth, including a 7,534% two-year growth rate by 2024, earning recognition on Inc.’s Power Partner Awards and Forbes 30 Under 30 for Jonathan Jadali.

Top Services

Ascend Agency provides comprehensive PR and reputation management services designed to elevate brand visibility and engagement. Their top services include:

1. Digital & Print Media Placements: Guaranteed placements in 700+ prestigious publications, ensuring word-for-word article publication.
2. Television Placements: Strategic placements on morning shows, evening news, or specialized programs, with pre-appearance prep and post-appearance digital amplification.
3. Content Creation: Crafting compelling articles, press releases, interviews, and profiles tailored for maximum engagement and brand consistency.
4. Search Engine Optimization (SEO): Enhancing SEO rankings through high-authority backlinks from media placements.
5. Social Media Management: Managing and amplifying brand presence across social platforms to complement PR campaigns.
6. Brand and Marketing Strategy: Developing cohesive strategies to align with clients’ unique market positions.
7. Media Planning and Buying: Strategizing content distribution to reach target audiences effectively.

Pros

• Guaranteed Results: Unique promise of word-for-word publication or a full refund, setting them apart from traditional PR agencies.
• Rapid Turnaround: Direct publisher relationships and custom software ensure faster placements compared to industry norms.
• High Client Satisfaction: Praised for responsiveness, professionalism, and delivering on promises, with a track record of over 500 successful campaigns.
• Global Reach: Extensive network of 900+ media partnerships ensures broad visibility across diverse markets.
• Award-Winning: Recognized with a Davey Award, Inc. 5000 listing, and Forbes 30 Under 30 for leadership and innovation.
• Data-Driven Transparency: Provides detailed analytics to measure campaign success, aligning with client goals.
• Versatile Clientele: Successfully serves Fortune 500 companies, celebrities, and small businesses alike.

Cons

• Timeliness Issues: Some clients report occasional delays in project delivery, though the agency consistently fulfills commitments.
• High-Pressure Sales: Feedback indicates aggressive sales tactics and high quotas, which may not suit all clients.
• Mixed Employee Feedback: Reports of employee burnout and management issues, potentially impacting service consistency.

Team Size

Ascend Agency employs approximately 20 professionals, as reported by LinkedIn and industry sources. The team includes specialists in PR, content creation, media planning, and SEO, led by key figures like Jonathan Jadali (CEO) and Evan (Chief Digital Officer). The agency emphasizes experienced staff, avoiding junior-level hires, which enhances expertise but may limit scalability for large projects.

Average Cost per Hour

The average cost per hour for Ascend Agency’s services is undisclosed in public sources, with Clutch noting it as “undisclosed” and project minimums starting at $1,000. Based on industry standards for premium PR services and client feedback on competitive pricing, an estimated range is $100–$200 per hour. A reported $500,000 engagement suggests higher budgets for large-scale campaigns, but smaller projects are accommodated.

Number of Reviews

Ascend Agency has reviews across multiple platforms:

• Trustpilot: 19 reviews (global), with additional regional reviews (17–18 on CA/UK/IE Trustpilot).
• Clutch: 25 reviews, including detailed client interviews.
• DesignRush: 3–5 testimonials with specific project outcomes.
• Great Place to Work: Employee feedback, though not quantified as client reviews.
• LinkedIn and Other Platforms: Anecdotal feedback via posts and profiles.
  Estimated Total: Approximately 60–70 reviews, with Trustpilot and Clutch providing the most concrete numbers. The count excludes employee reviews and focuses on client feedback.

Average Rating

Ascend Agency maintains a strong average rating across platforms:

• Trustpilot: 4 stars (based on 19 reviews, with regional variations at 4 stars for 15–18 reviews).
• Clutch: 5-star equivalent based on 25 reviews praising efficiency and results.
• DesignRush: 5-star equivalent from client testimonials.
• LinkedIn and Website Testimonials: 5-star sentiment from client quotes (e.g., “best in PR,” “exceeded expectations”).
  Overall Average Rating: Approximately 4.5–4.8 stars, balancing Trustpilot’s 4-star score with higher ratings on Clutch and DesignRush. Negative feedback, including one report of non-delivery after payment, slightly lowers the average, but positive reviews dominate.

7) Atlas Marketing 

Atlas Marketing is a full-service marketing and public relations agency headquartered in Sewickley, Pennsylvania, specializing in storytelling for companies in complex industries such as aerospace, automotive, biotech, construction, food manufacturing, healthcare, industrial, and manufacturing. Founded by Chris Martin, the agency focuses on simplifying intricate narratives to drive customer decisions, enhance brand visibility, and achieve measurable results. With offices in Pittsburgh and Lancaster, Atlas Marketing combines traditional and digital marketing strategies to create balanced, impactful campaigns. Their client-centric approach, industry expertise, and commitment to transparency have earned them a reputation for delivering innovative, results-driven solutions. Atlas is also recognized for community engagement, co-hosting the Building PA Podcast and publishing the Keystone Contractor Magazine.

Address

Atlas Marketing
438 Walnut Street, Sewickley, PA 15143, United States
Phone: Not publicly listed; contact via website form
Email: Not publicly listed; use contact form on atlasstories.com
Website: atlasstories.com
Additional Office: Lancaster, PA (specific address not disclosed)

Creation Date

Atlas Marketing was founded in 2010, as inferred from consistent references to over 15 years of operation by 2025 and the agency’s growth from the founder’s dining room to established offices. Some sources, like LinkedIn, mention activities from 2015, but the company’s formal establishment aligns with 2010 based on industry profiles and client project timelines.

Top Services

Atlas Marketing offers a comprehensive suite of services to enhance online reputation and brand engagement, particularly for industries with complex narratives. Their top services include:

1. Public Relations (PR): Crafting strategic PR campaigns, including crisis communications and media placements, to elevate brand authority.
2. Digital Marketing: Managing social media accounts, optimizing websites, and creating podcasts to boost engagement and visibility.
3. Website Development: Designing modern, ADA/WCAG-compliant, and functional websites that reduce bounce rates and improve user experience.
4. Marketing Strategy: Developing tailored strategies that integrate branding, positioning, and market research to meet client goals.
5. Content Marketing: Producing magazine articles, blog posts, and internal/external messaging to inform and engage audiences.
6. Social Media Marketing: Creating targeted campaigns with thoughtful posts, visuals, and videos to increase brand awareness.
7. Advertising and Branding: Executing advertising campaigns and branding initiatives to simplify complex ideas and drive decisions.

Pros

• Industry Expertise: Deep knowledge of complex sectors like construction and manufacturing, enabling tailored, effective strategies.
• Effective Communication: Praised for seamless workflows, bi-weekly client calls, and empathetic yet strategic guidance, especially for clients new to PR.
• Proven Results: Clients report significant improvements, such as enhanced social media engagement, ADA-compliant websites, and increased revenue.
• Professional and Personable: Combines professionalism with a collaborative, approachable style, fostering trust and long-term partnerships.
• Innovative Solutions: Offers creative, data-driven campaigns that address unique challenges and deliver measurable outcomes.
• Community Engagement: Actively contributes to industry education through podcasts, magazines, and conference participation (e.g., AGC Convention).
• Client Retention: High client satisfaction, with ongoing projects since 2016 and positive testimonials across platforms.

Team Size

Atlas Marketing employs approximately 21 professionals, as reported by RocketReach. The team includes senior-level experts in marketing, PR, web development, and design, ensuring consistency from project onboarding to completion. Key figures include:

• Chris Martin: Founder and President, guiding strategy and client vision.
• Susan Matson: Vice President, leading client services and operations.
• Denise: Creative Director, specializing in design and strategy.
• Beth: Social Media Specialist, focusing on data-driven campaigns.
  The team’s size supports both Pittsburgh and Lancaster offices, with a collaborative, creative work environment that encourages pet-friendly offices and flexible workspaces.

Average Cost per Hour

Atlas Marketing’s average cost per hour is $200–$300, as reported by Clutch, reflecting their premium services for complex industries. Project costs range from $5,000 to $100,000, depending on scope, with clients noting good value for responsive, high-quality work. This pricing aligns with their senior-level expertise and comprehensive offerings.

Number of Reviews

Atlas Marketing has reviews across multiple platforms:

• Clutch: 20 verified reviews, including detailed client feedback.
• DesignRush: 3–5 testimonials highlighting project outcomes.
• UpCity: Multiple reviews, though not quantified, with positive sentiment.
• Facebook: 249 likes and qualitative feedback from client interactions.
• LinkedIn: Anecdotal client endorsements via posts (812 followers).
  Estimated Total: Approximately 30–40 reviews, with Clutch providing the most substantial and verified dataset. The count focuses on client reviews, excluding employee or general social media feedback.

Average Rating

Atlas Marketing maintains a strong average rating across platforms:

• Clutch: 5-star equivalent based on 20 reviews praising professionalism, communication, and results.
• DesignRush: 5-star equivalent from client testimonials (e.g., “improved our image,” “seamless workflow”).
• UpCity: 5-star sentiment based on client feedback.
• Facebook and LinkedIn: Positive endorsements, implying 4.5–5 stars.
  Overall Average Rating: Approximately 4.8–5.0 stars, driven by consistent 5-star feedback and no reported negative reviews. Some clients suggest minor improvements in content creativity, but overall satisfaction is high.

8) Avenue Z 

Avenue Z is an award-winning, tech-driven marketing and communications agency headquartered in Miami, Florida, specializing in digital marketing, public relations, and online reputation management. Founded by Jeffrey Herzog, the agency pioneers AI optimization to drive influence across platforms, from traditional media like The Wall Street Journal to social channels like TikTok. Avenue Z integrates strategic communications, performance media, and digital marketing to build brand reputation, increase revenue, and amplify reach for clients, including mission-driven brands and category leaders in fintech, health, luxury, and Web3. With a proprietary, data-driven approach and strategic partnerships with TikTok Shops and Shopify, Avenue Z delivers measurable results through innovative strategies, earning recognition as a top agency by the Orlando Business Journal and Inc. 5000. The agency operates additional offices in Orlando, New York City, and Los Angeles.

Address

Avenue Z
3050 Biscayne Blvd, Suite 902, Miami, FL 33137, United States
Phone: +1 (407) 637-2833
Email: Not publicly listed; use contact form on avenuez.com
Website: avenuez.com
Additional Offices: Orlando, FL; New York, NY (166 Crosby Street, 8th Floor, NY 10012); Los Angeles, CA

Creation Date

Avenue Z was founded in 2020, as indicated by its Digital Agency Network profile and consistent references to its rapid growth, including three acquisitions by 2023. Claims of earlier establishment are not substantiated and likely reflect the founder’s 30+ years of industry experience rather than the agency’s formal creation.

Top Services

Avenue Z offers a comprehensive suite of services to enhance online reputation and drive business growth through AI-optimized, data-driven strategies. Their top services include:

1. Public Relations (PR): Securing high-impact media placements in premium outlets to boost brand authority and visibility.
2. Search Engine Optimization (SEO): Leveraging AI-focused techniques and strategic backlink building to improve search rankings and organic traffic.
3. Social Media Marketing: Crafting engaging campaigns across platforms like Meta, TikTok, and Instagram to drive engagement and conversions.
4. Performance Media: Managing paid social, paid search, programmatic, and emerging media campaigns to maximize ROI.
5. Influencer Marketing: Building authentic partnerships with key opinion leaders to enhance brand awareness and reach new audiences.
6. Website Design and Development: Creating high-converting, user-centric e-commerce websites and optimizing for seamless shopping experiences.
7. Content and Creative Services: Producing strategic content, including articles, videos, and performance creatives, to ensure visibility across all channels.

Pros

• AI-Driven Innovation: Pioneers AI optimization for real-time campaign adjustments, ensuring high ROI and precise audience targeting.
• Guaranteed Results: Offers measurable outcomes, with clients reporting increased traffic, sales, and brand engagement, particularly in media buying.
• High Client Satisfaction: Praised for creativity, responsiveness, and tailored strategies, especially for small businesses and fintech clients.
• Extensive Media Network: Deep relationships with 900+ global media outlets ensure premium coverage and visibility.
• Award-Winning: Recognized by Orlando Business Journal (#2 in Central Florida), Inc. 5000, and for strategic partnerships with TikTok Shops and Shopify.
• Versatile Expertise: Serves diverse sectors, including fintech, luxury, health, and Web3, with a proven track record for brands like AdventHealth and Orlando Magic.
• Transparent Communication: Clients value organized onboarding, clear reporting, and ongoing campaign optimization.

Team Size

Avenue Z employs over 100 professionals across its Miami, Orlando, New York, and Los Angeles offices, following the acquisition of Designzillas in 2023. The team includes senior-level experts in digital marketing, PR, AI optimization, and creative services, led by key figures:

• Jeffrey Herzog: Chairman and CEO, a digital marketing visionary with 30+ years of experience.
• David Corchado: Chief Strategy & Technology Officer, focusing on client experience and media innovation.
• Dr. Jonathan Snow: Chief Innovation Officer and President of The Snow Agency, driving digital marketing strategies.
• Johnny Hughes: Strategic digital marketing advisor, leading B2B lead generation and AI integration.
• Libbie Wilcox: Director of Public Relations, specializing in tech and private capital communications.
  The Orlando office serves as a digital excellence and AI hub, tapping into the region’s creative talent pool.

Average Cost per Hour

Avenue Z’s average cost per hour is $150–$199, as reported by Clutch, reflecting their premium, tech-driven services. Project costs range from $5,000 to $200,000, with clients noting strong ROI, particularly for media buying and digital campaigns. A reported $50,000 engagement for Meta Ads suggests flexibility for varying budgets.

Number of Reviews

Avenue Z has accumulated reviews across multiple platforms:

• Clutch: 11 verified reviews, including detailed client testimonials.
• DesignRush: 3–5 testimonials highlighting campaign outcomes.
• Trustpilot: 17–19 reviews across global and regional platforms, with some overlap.
• LinkedIn: Anecdotal feedback via posts (760 followers).
• Website Testimonials: 5–10 case studies and client quotes on avenuez.com.
  Estimated Total: Approximately 35–45 reviews, with Clutch and Trustpilot providing the most quantifiable data. The count focuses on client reviews, excluding employee feedback.

Average Rating

Avenue Z maintains a strong average rating across platforms:

• Clutch: 5-star equivalent based on 11 reviews praising creativity, effectiveness, and performance in Meta Ads campaigns.
• DesignRush: 5-star equivalent from testimonials (e.g., “measurable results,” “exceeded expectations”).
• Trustpilot: 4 stars based on 17–19 reviews, with some variability in regional feedback.
• LinkedIn and Website Testimonials: 5-star sentiment from client quotes (e.g., “strong performance,” “increased sales”).
  Overall Average Rating: Approximately 4.6–4.8 stars, balancing Trustpilot’s 4-star score with higher ratings on Clutch and DesignRush. No significant negative reviews were reported, though some clients noted the need for proactive engagement to maximize value.

9) Banter Marketo – Noida, India

Banter Marketo is a leading digital marketing agency based in Noida, India, specializing in online reputation management (ORM), SEO, content marketing, and performance-driven advertising. Founded by Reema Singhal, the agency combines creativity, data-driven strategies, and a client-centric approach to enhance brand visibility and drive business growth. With a global footprint spanning India, the US, UK, Canada, Spain, and Australia, Banter Marketo has completed over 1,269 projects in six years, serving more than 400 clients, including B2B and B2C businesses. The agency is recognized for its innovative solutions, such as LinkedIn thought leadership and AI-driven analytics, and has earned accolades as India’s top performance marketing agency, boasting a 120% average ROI for clients. Their mission is to craft tailored digital experiences that resonate with audiences and deliver measurable results.

Address

Banter Marketo
H-112, Sector 63, Noida, Uttar Pradesh 201301, India
Phone: Not publicly listed; contact via website form
Email: Not publicly listed; use contact form on bantermarketo.com
Website: bantermarketo.com

Creation Date

Banter Marketo was founded in 2018, as inferred from references to six years of operation by 2024 and the agency’s completion of 1,269+ projects in that timeframe. The founder, Reema Singhal, has led the agency for the past five years, aligning with a 2018 establishment date.

Top Services

Banter Marketo provides a 360-degree suite of digital marketing and reputation management services to elevate brand presence and drive conversions. Their top services include:

1. Online Reputation Management (ORM): Monitoring and enhancing brand image by managing reviews, suppressing negative content, and promoting positive narratives.
2. Search Engine Optimization (SEO): Optimizing websites with keyword research, backlinking, and content strategies to improve search rankings and organic traffic.
3. Social Media Marketing: Managing targeted campaigns on platforms like Facebook, LinkedIn, and Instagram to boost engagement and conversions.
4. Pay-Per-Click (PPC) Advertising: Optimizing Google Ads and social media ads for maximum ROI, focusing on lead generation and revenue growth.
5. Content Marketing: Creating high-quality, SEO-rich content, including blogs, articles, and ad copy, to engage audiences and align with brand voice.
6. LinkedIn Thought Leadership: Building authority for C-suite leaders through strategic content and engagement to attract partnerships and opportunities.
7. Web Design and Development: Designing user-friendly, visually appealing websites to enhance user experience and brand credibility.
8. Email Marketing: Crafting compelling campaigns with high open and click-through rates to foster client relationships.

Pros

• Proven ROI: Achieves an average 120% ROI, with client success stories like 3x organic traffic and 2x revenue growth for a New York-based client.
• Tailored Strategies: Customizes solutions to align with each client’s unique goals, ensuring relevance and impact.
• Global Expertise with Local Insights: Combines international experience with deep understanding of local markets, serving clients across diverse regions.
• High Client Satisfaction: Praised for responsive communication, flexibility in adapting to changes, and delivering measurable results.
• Innovative Approach: Leverages AI-driven analytics and creative storytelling to stay ahead of digital trends.
• Comprehensive Services: Offers end-to-end solutions, from ORM to web development, reducing the need for multiple vendors.
• Strong Leadership: Led by Reema Singhal (18+ years of experience) and Abhay Singh (8+ years), ensuring strategic expertise.

Team Size

Banter Marketo employs approximately 20–30 professionals, based on references to a “multi-skilled team of strategists, content creators, and ad specialists” and a collaborative workforce handling diverse services. The team includes experts in SEO, content writing, PPC, social media, and web development, led by:

• Reema Singhal: Founder and CEO, with 18 years of experience, previously with The Times of India, and a content expert for 750+ clients.
• Abhay Singh: Senior digital marketing strategist with 8 years of experience, focusing on result-oriented campaigns.
  The agency emphasizes in-house talent to maintain quality and avoid outsourcing.

Average Cost per Hour

Banter Marketo’s average cost per hour is estimated at $50–$100, inferred from their focus on affordable, tailored packages for businesses of all sizes and industry standards for digital marketing agencies in India. Client feedback highlights cost-effectiveness compared to US/UK rates, with project budgets typically ranging from $1,000 to $10,000. Specific hourly rates are not publicly disclosed.

Number of Reviews

Banter Marketo has garnered reviews across multiple platforms:

• Google (via Trustindex): 7–10 reviews, covering SEO, PPC, content, and social media services.
• DesignRush: 3–5 detailed testimonials, including ORM and branding feedback.
• LinkedIn: Anecdotal feedback via posts (487 followers), estimating 2–5 client endorsements.
• Website (bantermarketo.com): 5–10 case studies and client quotes, including 200+ success stories referenced.
  Estimated Total: Approximately 20–30 reviews, with Google and DesignRush providing the most verifiable data. The count is conservative due to limited aggregation across platforms.

Average Rating

Banter Marketo maintains a strong average rating across platforms:

• Google (via Trustindex): 5-star equivalent based on reviews praising visibility, ROI, and content quality.
• DesignRush: 5-star equivalent from testimonials (e.g., “exceptional reputation management,” “transformative branding”).
• LinkedIn and Website Testimonials: 5-star sentiment from client quotes (e.g., “game-changer,” “significant uptick in leads”).
  Overall Average Rating: Approximately 4.8–5.0 stars, driven by consistent 5-star feedback and no reported negative reviews. The high rating reflects client satisfaction with results, creativity, and communication.

10) Bastion Agency – Costa Mesa, CA

Bastion Agency is an award-winning, full-service marketing and communications agency headquartered in Costa Mesa, California, with a global presence across Australia, New Zealand, and additional US offices in Los Angeles, Newport Beach, and New York City. Founded in 2009, Bastion specializes in human-centered marketing, leveraging data-driven insights and creative storytelling to drive transformational growth for ambitious brands. The agency offers integrated services, including online reputation management, public relations, digital marketing, and consumer research, serving a diverse client base such as Avocados from Mexico, International Fruit Genetics, and Ferrari. Recognized by the Orange County Business Journal as a top PR and advertising agency (2019, 2021–2023) and featured on the Inc. 5000 list, Bastion is noted for its innovative strategies, such as delivering a 7x ROI for Pieology and securing high-profile media coverage. Their research consultancy, Bastion Insights, enhances their ability to craft impactful, culturally relevant campaigns.

Address

Bastion Agency
611 Anton Blvd, Suite 380, Costa Mesa, CA 92626, United States
Phone: Not publicly listed; contact via website form
Email: sarahh@bastionagency.com (PR Manager, Sarah Hermina)
Website: us.bastionagency.com
Additional Offices: Los Angeles, CA; Newport Beach, CA; New York, NY; Melbourne, Sydney, Queensland, Canberra, Auckland, Wellington

Creation Date

Bastion Agency was founded in 2009, as consistently reported across sources, including their LinkedIn profile, website, and industry reports. Initially established in Australia, it expanded to the US, with significant growth marked by its 2024 headquarters relocation from Laguna Hills to Costa Mesa. References to earlier dates are likely misattributions to related entities like Bastion Rare, which operated in Costa Mesa since 2016 but is not the same agency.

Top Services

Bastion Agency provides a broad spectrum of services focused on enhancing brand reputation and driving business success through human-centered marketing. Their top services include:

1. Online Reputation Management: Managing brand perception through media outreach, crisis communications, and social listening to shape positive narratives.
2. Public Relations (PR): Securing media placements, thought leadership, and product reviews in high-profile outlets to boost credibility and visibility.
3. Digital and Programmatic Advertising: Executing SEO, PPC, and targeted digital campaigns to increase traffic and conversions.
4. Social Media Marketing: Developing strategies, content, and influencer campaigns across platforms to enhance engagement and brand presence.
5. Web Development: Designing user-friendly, SEO-optimized websites with strong UX/UI to support brand goals.
6. Consumer Research and Insights: Conducting market research and brand tracking to inform data-driven strategies, powered by Bastion Insights.
7. Experiential Marketing: Creating event activations, sponsorships, and immersive brand experiences, such as Ferrari’s Formula 1 Australian Grand Prix events.
8. Content Creation: Producing compelling content, including videos, social posts, and creative campaigns, to drive audience connection.

Pros

• Proven Results: Delivered an 8-9x increase in web traffic for clients over six quarters and a 7x ROI for Pieology’s in-store and online campaigns.
• Human-Centered Approach: Prioritizes customer insights and cultural relevance, creating authentic, impactful campaigns.
• Award-Winning: Won seven 2024 American Advertising Federation Awards, including Gold for Avocados from Mexico and Judge’s Choice for Newport Beach Film Festival.
• Global Reach with Local Expertise: Combines a 350+ global team with deep understanding of US markets, particularly in Southern California.
• Client-Centric: Praised for professionalism, responsiveness, and tailored strategies, fostering collaborative partnerships.
• Innovative Research: Bastion Insights provides data-driven strategies, such as generational dining studies with Eater and Vox Media.
• Diverse Clientele: Successfully serves industries like FMCG, technology, hospitality, and automotive, from startups to global brands.

Team Size

Bastion Agency employs over 350 professionals across its global offices, with a significant portion based in the US, particularly at the Costa Mesa headquarters. The team includes specialists in PR, digital marketing, web development, creative strategy, and consumer research, led by key figures:

• Jeff Browe: CEO, driving strategic growth and client success.
• Sarah Hermina: PR Manager, overseeing media relations.
• Auston Copeland: Social Lead, featured in Forbes for TikTok expertise.
• David Murphy: Creative Director, recognized as an AD Wizard/Innovator.
  The Costa Mesa office, relocated in November 2024, is designed to support an expanding team, with a focus on attracting top talent in a collaborative environment.

Average Cost per Hour

Bastion Agency’s average cost per hour is $150–$199, as reported by Clutch, reflecting their premium, full-service offerings. Monthly client costs range from $5,500 to $10,000, with some engagements reaching $1,000,000 for comprehensive campaigns. Clients note strong ROI, justifying the investment for high-impact results.

Number of Reviews

Bastion Agency has reviews across multiple platforms:

• Clutch: 22 verified reviews, including detailed client interviews.
• DesignRush: 3–5 testimonials highlighting campaign outcomes.
• LinkedIn: Anecdotal feedback via posts (1,893 followers for Bastion US, 20,062 for global).
• Website (us.bastionagency.com): 5–10 case studies and client quotes, such as for Avocados from Mexico and Pieology.
  Estimated Total: Approximately 30–40 reviews, with Clutch providing the most robust dataset. The count focuses on client reviews, excluding employee or social media feedback.

Average Rating

Bastion Agency maintains a strong average rating across platforms:

• Clutch: 5-star equivalent based on 22 reviews praising expertise, reliability, and results (e.g., “data-driven,” “valuable resource”).
• DesignRush: 5-star equivalent from testimonials (e.g., “significant improvement in exposure,” “great to work with”).
• LinkedIn and Website Testimonials: 5-star sentiment from client quotes (e.g., “quality results,” “proactive”).
  Overall Average Rating: Approximately 4.8–5.0 stars, driven by consistent 5-star feedback. One client noted potential for more innovative trends, but no significant negative reviews were reported.

11) Bear Icebox Communications

Bear Icebox Communications is a full-service public relations (PR), marketing, and communications agency headquartered in Chicago, Illinois, with an additional office in Naperville. Founded in 2016 by Robert (Bob) Spoerl and DeAnna Leticia Spoerl, the agency specializes in online reputation management, strategic PR, and digital marketing to position brands for growth, hyper-growth, acquisitions, and lead generation. Known for its human-centered storytelling and data-driven campaigns, Bear Icebox serves a diverse clientele, including franchises, tech startups, B2B companies, and mid-size to multi-billion-dollar firms in industries like healthcare, manufacturing, and retail. The agency has secured high-profile media placements in outlets like CNBC, The Wall Street Journal, and Forbes, earning accolades such as the 2024 Inc. Power Partners Award, Clutch Global Leader 2023, and recognition as a top Illinois marketing agency by Clutch.co. Their boutique approach, led by experienced journalists and creatives, ensures tailored, impactful solutions that drive measurable ROI.

Address

Bear Icebox Communications
2135 City Gate Ln, Suite 300, Naperville, IL 60563, United States
Phone: Not publicly listed; contact via website form
Email: Not publicly listed; use contact form on bearicebox.com
Website: bearicebox.com
Additional Office: Chicago, IL (specific address not disclosed; operations centered in Chicago per Clutch and LinkedIn)

Creation Date

Bear Icebox Communications was founded in 2016, as indicated by their rapid growth within three years by 2019, as noted in Clutch.co’s recognition, and consistent references to their establishment timeline across sources. Claims of earlier founding are not substantiated and may reflect the founders’ prior experience.

Top Services

Bear Icebox Communications offers a comprehensive suite of services focused on enhancing online reputation and brand visibility through strategic storytelling and digital expertise. Their top services include:

1. Online Reputation Management: Building and protecting brand image through media placements, social listening, and strategic content to shape positive narratives.
2. Public Relations (PR): Securing high-profile media coverage, managing media relations, and executing crisis communications to boost credibility.
3. Content Marketing: Crafting blogs, eBooks, trend reports, infographics, and press releases by trained journalists to engage audiences and drive thought leadership.
4. Social Media Marketing: Developing targeted social media strategies and content to increase engagement and brand awareness.
5. Digital Marketing: Providing SEO, PPC, and digital advertising to enhance online visibility and lead generation.
6. Website Development: Designing SEO-optimized, user-friendly websites, such as their collaboration with Ice Nine Online for their own site.
7. Brand Strategy: Creating integrated campaigns for franchises and B2B firms to support fundraising, acquisitions, and market expansion.
8. Event Marketing: Supporting clients at industry events like NRF 2025 and ProMat to amplify brand presence.

Pros

• Proven Media Placements: Secured coverage in top-tier outlets like CNBC, The Wall Street Journal, and realtor.com, driving significant brand exposure.
• High ROI: Clients report increased web traffic, leads, and revenue, with examples like 8-9x web traffic growth over six quarters.
• Responsive Communication: Praised for regular updates, bi-weekly Google Meet calls, and flexibility in adapting to client needs, such as pivoting PR strategies.
• Industry Expertise: Deep understanding of complex sectors like tech, healthcare, and manufacturing, with tailored campaigns for franchises and B2B firms.
• Award-Winning: Recognized by Clutch (4.6 stars), Inc. Power Partners 2024, and Digital Excellence Awards for consistent excellence.
• Client-Centric Approach: Treats clients as partners, offering personalized onboarding and collaborative processes, with strong praise for accommodating teams.
• Journalistic Background: Team of trained journalists ensures high-quality, compelling content that resonates with target audiences.

Team Size

Bear Icebox Communications operates with a boutique team of approximately 10–15 professionals, inferred from references to a “team of PR pros” and “experienced journalists and creatives” across their Chicago and Naperville offices. The team is led by:

• Robert (Bob) Spoerl: Co-founder, focusing on PR strategy and media relations.
• DeAnna Leticia Spoerl: Co-owner and Director of Client Services, recipient of the 2024 Great Companies International Women Entrepreneur Award.
  The team includes specialists in content creation, digital marketing, social media, and web development, maintaining a small but agile structure to ensure senior-level attention for each client.

Average Cost per Hour

Bear Icebox Communications’ average cost per hour is $125–$300, with Clutch reporting a range of $200–$300 and DesignRush noting $125/hour for specific services. Project costs typically start at $1,000–$10,000, with some engagements exceeding $40,000, reflecting their premium, results-driven services. Clients consistently report high value for cost due to effective media coverage and lead generation.

Number of Reviews

Bear Icebox Communications has accumulated reviews across multiple platforms:

• Clutch: 16 verified reviews, with detailed client feedback.
• DesignRush: 3–5 testimonials highlighting PR and digital marketing outcomes.
• LinkedIn: Anecdotal feedback via posts (450–505 followers across profiles).
• Website (bearicebox.com): 5–10 client quotes, including testimonials from HouseMaster, Vainu, and PlumResearch.
• Entrepreneur.com and Other Platforms: 2–5 additional testimonials from industry features.
  Estimated Total: Approximately 25–35 reviews, with Clutch providing the most comprehensive and verified dataset.

Average Rating

Bear Icebox Communications maintains a strong average rating across platforms:

• Clutch: 4.6 stars based on 16 reviews, with clients praising communication, media placements, and ROI.
• DesignRush: 5-star equivalent from testimonials (e.g., “significantly broader reach,” “professional and slick”).
• LinkedIn and Website Testimonials: 5-star sentiment from client quotes (e.g., “blown away by enthusiasm,” “meaningful hits”).
  Overall Average Rating: Approximately 4.7–4.9 stars, balancing Clutch’s 4.6-star rating with higher sentiment on DesignRush and testimonials. No significant negative reviews were reported, though some clients suggested minor improvements in creative scope.

12) Big Leap – Lehi, Utah

• Description: Big Leap is a trust-centered digital marketing agency specializing in SEO, content marketing, social media, and online reputation management. Founded with a focus on transparency and sustainable growth, it helps businesses elevate their online presence, manage reputations, and achieve long-term success through customized strategies for B2C and B2B clients.
• Address: 4101 N Thanksgiving Way, Suite 175, Lehi, UT 84043.bigleap.com
• Creation Date: Founded in 2008.
• Top Services: SEO marketing, paid advertising (PPC), conversion rate optimization (CRO), content marketing, reputation management, web design, social 
• Pros: Award-winning (e.g., Inc. 5000 honoree); strong track record in improving search rankings, organic traffic, and brand visibility; collaborative and personable client relationships; effective reputation management for diverse industries like healthcare and tech; consistent results with measurable ROI.i
• Team Size: 50-249.clutch.co
• Average Cost per Hour: $100-$149/hr.
• Number of Reviews: 92.
• Average Rating: 4.8/5.

13) Brand You – Dublin, Ireland

• Description: BrandYou Digital Agency is an award-winning digital marketing company specializing in marketing strategy, design, and web development services. It focuses on helping businesses establish and grow their presence using traditional bespoke marketing techniques combined with social media trends.
• Address: Dublin, Ireland (specific street address not publicly listed; operates from a central Dublin location).
• Creation Date: Founded in 2009.
• Top Services: Digital marketing, branding and design innovation, web development, SEO, PPC management.
• Pros: Multiple awards for innovation in branding and design (e.g., Best Digital Marketing Agency 2022); client-focused with a track record of helping businesses expand across the US and Ireland; provides personalized strategies and high-quality execution.
• Team Size: Under 49 (boutique agency with a professional design team).
• Average Cost per Hour: $100/hr (based on similar Dublin-based agencies; exact rates vary by project).
• Number of Reviews: Limited public reviews (e.g., awards and testimonials on their site); positive feedback on platforms like DesignRush.
• Average Rating: 4.8/5 (based on industry awards and client testimonials highlighting results and professionalism).

14) BrandBastion – Helsinki, Finland

• Description: BrandBastion is a leading AI-driven community management agency specializing in social media engagement, protection, and analysis. It helps brands manage conversations at scale, protect reputation, and drive performance on platforms like Facebook, Instagram, and TikTok.
• Address: Eteläesplanadi 2, FI-00130 Helsinki, Finland (with additional offices in New York).
• Creation Date: Founded in 2013.
• Top Services: Social media moderation, community management, sentiment analysis, crisis alerts, brand protection.
• Pros: Trusted by global brands like Netflix and Uber; leverages advanced AI for real-time moderation and insights; offers 24/7 support and proven ROI improvements (e.g., saving 450+ hours monthly for clients); certified Google and Facebook Marketing Partner.
• Team Size: Over 100 specialists (including AI experts and multilingual teams).
• Average Cost per Hour: $150-$199/hr (premium managed services; exact pricing on request).
• Number of Reviews: 10+ on platforms like Clutch and LinkedIn (positive testimonials from major clients).
• Average Rating: 4.9/5 (clients praise efficiency, brand safety, and results like improved community engagement).

15) Bullzeye Media Marketing – Livingston, NJ

• Description: Bullzeye Media Marketing is a digital marketing agency focused on SEO, PPC, and web development, specializing in attracting qualified traffic and driving growth for healthcare, legal, and home service providers.
• Address: 15 Rainbow Ridge Dr, Ste 3005, Livingston, NJ 07039.
• Creation Date: Founded around 2020 (based on online presence and reviews; exact year not explicitly stated).
• Top Services: SEO (on-page/off-page), WordPress web design, PPC management, online reputation management, content marketing.
• Top Pros: Results-oriented with tailored strategies (e.g., 417% increase in leads for clients); hands-on senior expertise; fractional CMO services; positive client feedback on responsiveness and ROI.
• Team Size: Under 49 (boutique firm with strategists, designers, and marketers).
• Average Cost per Hour: $100/hr (Clutch listings; varies by service).
• Number of Reviews: 2 on Clutch; additional positive Yelp and Google reviews (e.g., 5-star ratings).
• Average Rating: 5/5 (clients highlight strategic thinking, quick results, and partnership approach).

16) Buzz Dealer – Limassol, Cyprus

• Description: Buzz Dealer is a full-service global and multilingual digital marketing agency specializing in online reputation management (ORM), SEO, and digital PR, with a focus on fintech and other industries like health and tourism.
• Address: Agios Tychonas area, Limassol, Cyprus (European headquarters; also offices in Tel Aviv and worldwide branches).
• Creation Date: Founded in 2008.
• Top Services: ORM, digital PR campaigns, SEO, app store optimization (ASO), performance marketing, content creation.
• Pros: Global reach serving hundreds of clients; certified Google and Facebook Partner; emphasis on transparency and results (e.g., fighting misinformation and boosting positive search results); strong in crisis management and lead generation.
• Team Size: 50-99 (elite team of professionals; distributed globally).
• Average Cost per Hour: $50/hr (Clutch average; project-based pricing common).
• Number of Reviews: 16 on Clutch (detailed positive feedback from clients in fintech and tourism).
• Average Rating: 4.9/5 (clients note quick results, strong communication, and expertise in reputation repair).

17) CDJ & Associates – Southfield, Michigan

• Description: CDJ & Associates is a boutique business management firm specializing in crisis, reputation, PR, and strategic management for CEOs, entrepreneurs, and public figures; known as the “Olivia Pope of the Midwest” for expert problem-solving.
• Address: Southfield, MI (specific street not publicly listed; operates in the Detroit area).
• Creation Date: Founded in 2015.
• Top Services: Reputation management, crisis communications, PR consulting, branding, media training, political campaign support.
• Pros: High standards of excellence (Ritz Carlton level); Harvard-certified leadership; transforms challenges into successes; strong testimonials on event marketing and brand elevation.
• Team Size: Under 49 (small team of experts in business and crisis management).
• Average Cost per Hour: $125/hr (DesignRush listing; project minimums around $10,000).
• Number of Reviews: 5+ testimonials on DesignRush and Alignable (positive feedback from executives).
• Average Rating: 5/5 (clients praise professionalism, strategic value, and results like enhanced credibility).

18) Challenge.IS – Elizabeth, New Jersey

• Description: Challenge.IS is a digital marketing agency specializing in web design, SEO, and comprehensive digital strategies to enhance online presence and drive traffic for businesses nationwide.
• Description: 162 Elmora Ave Suite 136, Elizabeth, NJ 07202.
• Creation Date: Founded around 2018 (based on online activity; exact year not specified).
• Top Services: SEO (guaranteed ranking growth), web design, PPC, social media marketing, reputation management.
• Pros: Results guarantee (free work if no improvement in 90 days); customized solutions with dedicated account managers; strong local focus with national reach; praised for lead generation and quick results.
• Team Size: Under 49 (small, expert team).
• Average Cost per Hour: $40/hr (Clutch listing; affordable for small businesses).
• Number of Reviews: 10+ on Google and Yelp (highly positive, e.g., 5-star for expertise and results).
• Average Rating: 5/5 (clients highlight knowledge, responsiveness, and revenue growth like tripling income).

19) Channel V Media – New York, NY

• Description: Channel V Media is an award-winning communications and content marketing agency that launches and builds market momentum for fast-growing technology, media, and consumer companies through strategic storytelling.
• Address: New York, NY (Chelsea area; exact address not publicly listed for privacy).
• Creation Date: Founded in 2008.
• Top Services: PR, content marketing, digital brand development, corporate communications, media relations.
• Pros: Builds brand reputation and visibility (e.g., securing 100+ articles for clients); extension of client teams; expertise in fintech and tech; drives inbound leads and positions executives as leaders.
• Team Size: Under 49 (senior experts; small but impactful).
• Average Cost per Hour: $150-$199/hr (Clutch; min. project $10,000).
• Number of Reviews: 8 on Clutch (detailed praise for outcomes and partnership).
• Average Rating: 5/5 (clients note enhanced reputation, media authority, and business growth).

20) Chirp – Atlanta, GA

• Description: Chirp is an integrated brand marketing, communications, PR, and digital agency for B2B, technology, and high-growth companies, focusing on strategic storytelling to build trust and drive revenue.
• Address: Atlanta, GA (specific location not listed; operates in the metro area).
• Creation Date: Founded around 2018 (based on reviews; exact year not specified).
• Top Services: Brand positioning, PR, content creation, reputation management, digital marketing, executive narrative development.
• Pros: Senior team delivers measurable outcomes (e.g., growth in awareness and sales); purpose-driven with diversity focus; acts as an extension of client teams; strong in cutting through noise for visibility.
• Team Size: Under 49 (senior experts in marketing and PR).
• Average Cost per Hour: $150/hr (estimated from similar agencies; project-based).
• Number of Reviews: 5 on Clutch (positive on results and collaboration).
• Average Rating: 5/5 (clients highlight business growth, high-quality work, and strategic impact).

21) Coinband – Warszawa, Poland

• Description: Coinband is a marketing agency specializing in blockchain, Web3, and cryptocurrency projects, offering client-focused growth strategies to enhance visibility and engagement in the crypto community.
• Address: Chmielna 73, Warsaw, Masovian Voivodeship, Poland.
• Creation Date: Founded in 2022.
• Top Services: Blockchain marketing, social media marketing, SEO, content marketing, PR, influencer marketing, community building.
• Pros: Award-winning for crypto marketing; certified Google and Facebook Partner; competitive pricing with proven ROI; responsive and professional team; innovative AI-driven tools.
• Team Size: 50-99.
• Average Cost per Hour: $50 – $99.
• Number of Reviews: 41 on Clutch; additional on DesignRush and Trustpilot.
• Average Rating: 4.9/5.

22) Coinbound – New York, NY

• Description: Coinbound is a leading Web3 marketing agency specializing in crypto, blockchain, and NFT marketing, helping brands boost growth through influencers, SEO, PR, and paid advertising.
• Address: 442 5th Avenue, New York City, NY, USA.
• Creation Date: Founded in 2018.
• Top Services: Influencer marketing, SEO, PR, content creation, social media management, PPC, paid advertising.
• Pros: Won multiple Web3 marketing awards; generated over $500M in funds raised; secured coverage in top crypto media; data-driven insights; strong ROI focus.
• Team Size: Under 49.
• Average Cost per Hour: $200 – $300.
• Number of Reviews: 12 on Clutch; additional on Glassdoor and DesignRush.
• Average Rating: 4.9/5.

23) Denver Web Success LLC – Denver, Colorado

• Description: Denver Web Success LLC is a web design and digital marketing firm focused on providing high-quality websites and marketing solutions for Denver-area businesses.
• Address: 1345 Clayton Way, Erie, CO 80516 (serving Denver).
• Creation Date: Founded in 2011.
• Top Services: Website design, SEO, digital marketing, content creation.
• Pros: Personalized service; strong local focus; high client satisfaction; affordable for small businesses; positive Yelp and Google reviews.
• Team Size: Under 49.
• Average Cost per Hour: $100 – $149.
• Number of Reviews: Multiple on Yelp, DesignRush, and Clutch.
• Average Rating: 5/5.

24) Digital Silk – New York City, New York

• Description: Digital Silk is a full-service digital agency creating custom websites and marketing campaigns to grow brands online, serving startups to Fortune 500 companies.
• Address: 240 W. 40th Street, New York City, NY 10018.
• Creation Date: Founded in 2019.
• Top Services: Website design, digital marketing, branding, app development.
• Pros: High-end solutions; results-driven; excellent client communication; innovative strategies; strong Clutch and DesignRush ratings.
• Team Size: 50-99.
• Average Cost per Hour: $150 – $199.
• Number of Reviews: 45 on Clutch; additional on DesignRush.
• Average Rating: 4.9/5.

25) Digitalinear – London, United Kingdom

• Description: Digitalinear is a professional SEO and digital marketing agency providing tailored SEO services to businesses of all sizes.
• Description: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
• Creation Date: Founded in 2010 (rebranded to Digitalinear Ltd in 2023).
• Top Services: SEO, web development, content marketing, link building.
• Pros: Proven success in SEO; customized strategies; positive client feedback on results; ethical practices.
• Team Size: Under 49.
• Average Cost per Hour: $50 – $99.
• Number of Reviews: Limited; positive on DesignRush and Clutch.
• Average Rating: 4.8/5.

26) DLPR – New York City, New York

• Description: Dukas Linden Public Relations (DLPR) is a communications firm specializing in finance, asset management, fintech, and professional services.
• Address: 100 W 26th St, New York, NY 10001.
• Creation Date: Founded in 2002.
• Top Services: PR, media relations, content creation, crisis management.
• Pros: Top-ranked financial PR firm; strong media relationships; excellent client retention; award-winning.
• Team Size: 11-50.
• Average Cost per Hour: $200 – $300.
• Number of Reviews: Positive on Glassdoor and O’Dwyer’s; Clutch has insights.
• Average Rating: 4.7/5.

27) Eucalypt Media – Ponte Vedra Beach, FL

• Description: Eucalypt Media is a content marketing and PR agency specializing in custom content programs for B2B SaaS, life sciences, and other industries.
• Address: 387 Blue Hampton Drive, Ponte Vedra, FL 32081.
• Creation Date: Founded in 2007.
• Top Services: Content marketing, PR, SEO, copywriting, social media.
• Pros: Award-winning; deep industry expertise; high ROI; collaborative team; pro bono work.
• Team Size: Under 49 (2 core, freelance network).
• Average Cost per Hour: $150 – $199.
• Number of Reviews: 25 on Clutch; additional on UpCity.
• Average Rating: 4.9/5.

28) Expert Reputation – San Diego, California

• Description: Expert Reputation is a reputation management agency focusing on online review management for healthcare, legal, and financial services.
• Address: 9707 Waples Street, San Diego, CA 92121.
• Creation Date: Founded in 2011.
• Top Services: Reputation management, SEO, review management, branding.
• Pros: Pioneers in review management; personalized services; high efficiency; strong client results.
• Team Size: Under 49.
• Average Cost per Hour: $100 – $149.
• Number of Reviews: Multiple on DesignRush and Yelp.
• Average Rating: 4.8/5.

29) Famefact – Berlin, Germany

• Description: Famefact is a social media marketing agency crafting strategies for B2C and B2B clients, focusing on PR, content, and brand image.
• Address: Schliemannstr. 23, Berlin, 10437, Germany.
• Creation Date: Founded in 2009.
• Top Services: Social media marketing, PR, content creation, SEO.
• Pros: Holistic approach; strong media relations; creative campaigns; positive client feedback.
• Team Size: 11-50.
• Average Cost per Hour: $100 – $149.
• Number of Reviews: Limited; positive on Clutch and Yelp.
• Average Rating: 4.6/5.

30) FATbit Technologies – Mohali, India

• Description: FATbit Technologies is a software development company specializing in eCommerce marketplaces, custom apps, and digital marketing.
• Address: Plot 268, Sector 82, JLPL Industrial Area, Mohali, Punjab 140308, India.
• Creation Date: Founded in 2004.
• Top Services: Web development, eCommerce solutions, digital marketing, SEO.
• Pros: Turnkey solutions; strong client satisfaction; affordable; innovative products like Yo!Kart.
• Team Size: 100-249.
• Average Cost per Hour: $25 – $49.
• Number of Reviews: 48 on Clutch; 85 on Trustpilot.
• Average Rating: 4.8/5.

31) ICODA – Warsaw, Poland

• Description: ICODA is a crypto marketing agency providing data-driven solutions for blockchain, DeFi, and NFT projects.
• Address: Warsaw, Poland (specific address not listed; offices in multiple locations).
• Creation Date: Founded in 2017.
• Top Services: Crypto marketing, influencer outreach, PR, SEO, content creation.
• Pros: Specialized in crypto; high ROI; comprehensive services; positive reviews on results.
• Team Size: 10-49.
• Average Cost per Hour: $50 – $99.
• Number of Reviews: 21 on Clutch; 11 on Trustpilot.
• Average Rating: 4.9/5.

32) Ignite Visibility – San Diego, CA 

• Description: Ignite Visibility is a full-service digital marketing agency offering SEO, PPC, social media, and more for global brands.
• Address: 4370 La Jolla Village Dr, Ste 320, San Diego, CA 92122.
• Creation Date: Founded in 2013.
• Top Services: SEO, PPC, social media, email marketing, PR.
• Pros: Award-winning; high client retention; data-driven; excellent ROI; strong reviews.
• Team Size: 50-99.
• Average Cost per Hour: $125 – $199.
• Number of Reviews: 147 on Clutch; multiple on Yelp and BBB.
• Average Rating: 4.9/5.

33) InterCode – Chernivtsi, Ukraine

• Description: InterCode is a web and mobile development company providing IT consulting, custom software, and digital solutions.
• Address: 69a Bohdan Khmelnytskyi str., Chernivtsi, 58000, Ukraine.
• Description: Founded in 2018.
• Top Services: Web development, mobile apps, IT consulting, SEO.
• Pros: Innovative solutions; strong project management; value for money; positive feedback on delivery.
• Team Size: 1-50.
• Average Cost per Hour: $25 – $49.
• Number of Reviews: 13 on Clutch.
• Average Rating: 4.5/5.

34) Interdependence – Chicago, IL

• Description: Interdependence is a tech-powered PR firm focusing on digital PR, media relations, and brand storytelling.
• Address: 320 W Ohio St, Chicago, IL 60654.
• Description: Founded in 2013.
• Top Services: PR, content marketing, social media, SEO.
• Pros: Results-driven; innovative tech use; strong media placements; flexible and responsive.
• Team Size: 11-50.
• Average Cost per Hour: $150 – $199.
• Number of Reviews: 13 on Clutch; positive on Glassdoor.
• Average Rating: 4.8/5.

35) JamPrime – London, England

• Description: JamPrime is a marketing and communications firm specializing in PR, content, and branding for brands and public figures.
• Address: 66 Hatton Garden, London, EC1N 8LE, United Kingdom.
• Creation Date: Founded in 2021.
• Top Services: PR, content creation, graphic design, social media.
• Pros: Personalized approach; high-impact campaigns; strong client relationships; creative strategies.
• Team Size: Under 49.
• Average Cost per Hour: Undisclosed (project-based $5,000+).
• Number of Reviews: 7 on Clutch; additional on Trustpilot.
• Average Rating: 4.9/5.

36) Jelly Digital Marketing & PR – Langley Township, Canada

• Description: Jelly is a digital marketing and PR agency providing ads, social media, SEO, and PR services.
• Address: 212 – 23189 Francis Ave, Fort Langley, BC V1M 0G4, Canada.
• Creation Date: Founded in 2013.
• Top Services: Digital ads, social media, SEO, PR, video services.
• Pros: Award-winning; high-energy team; measurable results; strong client satisfaction.
• Team Size: 11-50.
• Average Cost per Hour: $125 – $199.
• Number of Reviews: 23 on Clutch; 519 on Trustpilot (for related services).
• Average Rating: 4.7/5.

37) Jungle Communications – Jersey City, New Jersey

• Description: Jungle Communications is a full-service marketing agency offering advertising, web development, video production, and branding.
• Address: 9 Broadman Pkwy, Jersey City, NJ 07305.
• Creation Date: Founded in 2005.
• Top Services: Marketing strategy, web design, video production, PR.
• Pros: Creative and flexible; strong results; positive client feedback; scrappy and attentive.
• Team Size: 2-9.
• Average Cost per Hour: $150 – $199.
• Number of Reviews: 12 on Clutch; positive on Yelp and Facebook.
• Average Rating: 4.5/5.

38) Kreative Webworks – San Clemente, California

• Description: Kreative Webworks is a school marketing agency specializing in enrollment marketing for charter and private schools.
• Address: 26961 Camino De Estrella, Suite 300, San Clemente, CA 92624.
• Creation Date: Founded in 1999.
• Top Services: Digital marketing, web design, SEO, branding for schools.
• Pros: Specialized in education; high client satisfaction; creative and professional; value-driven.
• Team Size: Under 49.
• Average Cost per Hour: $125 – $199.
• Number of Reviews: Multiple on CustomerLobby, DesignRush, Yelp.
• Average Rating: 4.8/5.

39) Mash Strategy Inc. – Calgary, Canada

• Description: Mash Strategy is a full-service marketing and PR agency focusing on brand management, creative campaigns, and advocacy.
• Address: Calgary, Alberta, Canada (specific address not listed).
• Creation Date: Founded in 2018.
• Top Services: Marketing strategy, PR, branding, digital marketing.
• Pros: Purpose-driven; positive impact; innovative; strong team expertise.
• Team Size: Under 49.
• Average Cost per Hour: Inquire (project-based).
• Number of Reviews: Limited; positive on DesignRush and LinkedIn.
• Average Rating: 4.6/5.

40) Matrix Bricks – Mumbai, India

• Description: Matrix Bricks is a full-service digital marketing agency offering web development, SEO, and cloud solutions.
• Address: 402, Building 2, Millenium Business Park, Sector 1, Mahape, Mumbai, 400710, India.
• Creation Date: Founded in 2011.
• Top Services: Digital marketing, web development, SEO, branding.
• Pros: Comprehensive services; high client ratings; innovative; good value.
• Team Size: Under 49.
• Average Cost per Hour: Under $25.
• Number of Reviews: 35 on Clutch; positive on Glassdoor.
• Average Rating: 4.8/5.

🐙Discover the best online reputation management agency – Rankstar 🐙

FAQ:

What is Online Reputation Management (ORM)?

ORM is the systematic process of monitoring, influencing, improving, and maintaining the public perception of an individual, business, or organization across digital platforms. It encompasses building a positive digital image through customer experiences, defending against negative content, and ensuring trust among online users. Key components include tracking mentions on search engines, social media, review sites, and forums; responding to feedback; and using SEO to control search results. In 2025, ORM integrates AI for sentiment analysis and real-time alerts, distinguishing it from mere PR by focusing on digital footprints. Proactive ORM builds safeguards like optimized profiles, while reactive ORM addresses crises like bad reviews or misinformation.

2. Why is online reputation important?

Your online reputation influences consumer trust, purchasing decisions, partnerships, and hiring. A positive reputation boosts visibility and sales, while a negative one can significantly damage credibility and revenue.

3. Who needs ORM services?

• Businesses (small to enterprise)
  
• Executives and public figures
  
• Politicians and professionals (doctors, lawyers, etc.)
  
• Job seekers and freelancers
  
• Brands under media scrutiny or public backlash
  

4. How do ORM agencies work?

They use a mix of SEO, PR, content creation, review management, social media strategies, and legal tools to push down negative content and promote positive visibility.

5. What services do ORM agencies typically provide?

• Review monitoring and management
  
• Search engine result suppression
  
• Content creation and promotion
  
• Crisis management
  
• Reputation audits
  
• Wikipedia management
  
• Social media reputation management
  
• Legal takedown support (defamation, copyright)
  

6. Do ORM agencies remove negative content?

Sometimes. They can often negotiate removals with website owners, flag or report violations, or use legal methods. However, in most cases, the strategy focuses on suppression, pushing negative content off the first page of search engines.

7. Can ORM improve star ratings on Google or Yelp?

They can’t directly change ratings, but they can encourage satisfied customers to leave genuine positive reviews and flag fake or harmful ones.

8. What is review generation?

It’s a process where ORM agencies help clients collect more positive reviews from real customers via SMS, email campaigns, or in-store prompts.

9. What is the first step in an ORM campaign?

Typically, it starts with an audit,  a deep analysis of your current digital reputation across search engines, social platforms, review sites, and news outlets.

10. What tools do ORM agencies use?

• Google Alerts, SEMrush, Ahrefs, Brandwatch
  
• Review management platforms like BirdEye, Trustpilot
  
• SEO tools for monitoring SERPs
  
• Sentiment analysis software
  
• Web scraping tools
  
• Legal research platforms
  

11. How long does ORM take to show results?

 Results vary, but typically:

• Short-term: 2–4 weeks for initial cleanup
  
• Medium-term: 2–3 months for noticeable improvements
  
• Long-term: 6–12 months for major reputation rebuilding
  

12. Do ORM strategies include SEO?

Yes, SEO is critical. ORM agencies optimize positive content to rank higher in Google, Bing, and other search engines, pushing negative content down.

13. Is ORM legal?

Yes. Ethical ORM practices like SEO, PR, content creation, and review generation are completely legal. However, practices like fake reviews, impersonation, or hacking are illegal and unethical.

14. Can an agency sue on my behalf to remove content?

Agencies themselves cannot sue, but many partner with attorneys to pursue defamation lawsuits or DMCA takedowns.

15. Are fake reviews part of ORM services?

No reputable ORM agency offers or uses fake reviews. It’s against platform guidelines and can lead to bans or legal trouble.

16. Can ORM help after a viral scandal or PR crisis?

Yes. Crisis management is a major part of ORM. Agencies use a combination of press releases, positive content distribution, and media outreach to shift the narrative.

17. Can ORM clean up my name after an arrest or lawsuit?

Yes, although complete removal is rare unless legally mandated. ORM can suppress those results and create a more positive or neutral digital presence.

18. Can an ORM agency help with Glassdoor reviews?

Yes. They can flag false reviews, encourage happy employees to post, and work on improving employer branding.

19. Can ORM be used proactively, not just after a crisis?

Absolutely. Proactive ORM helps build a strong digital presence and protects against future attacks.

20. Are ORM strategies different for individuals and companies?

Yes. Individuals often focus on personal branding and privacy, while companies prioritize reviews, news articles, and executive image management.

21. What industries use ORM the most?

• Healthcare
  
• Hospitality
  
• Legal and financial services
  
• eCommerce
  
• Politics
  
• SaaS and tech startups
  

22. Can ORM agencies manage my social media?

Many do, especially to control narratives, respond to negative comments, and boost credibility through content and engagement.

23. Is PR a part of ORM?

Yes. Press releases, interviews, and media outreach are essential ORM tactics to increase positive visibility.

24. Can ORM help fix a bad YouTube video or viral tweet?

They can’t delete viral content unless it violates terms, but they can create and promote positive video content or counter-narratives to outrank or bury harmful posts.

25. How is ORM success measured?

• Improved search result sentiment
  
• More positive reviews
  
• Reduced visibility of negative content
  
• Higher star ratings
  
• Sentiment tracking and brand mentions
  
• Increased website traffic or lead generation
  

26. How often do ORM agencies report progress?

Monthly reports are standard, but high-end agencies may provide weekly updates or real-time dashboards.

27. How do I choose the right ORM agency?

Look for:

• Proven case studies
  
• Transparent strategies
  
• Ethical practices
  
• Industry-specific experience
  
• Strong SEO/PR capabilities
  
• No fake review tactics
  

28. What red flags should I avoid in an ORM agency?

• Promises of quick results or guaranteed removal
  
• Lack of transparency in methods
  
• Use of fake reviews or shady backlinks
  
• No real client testimonials or case studies
  

29. Can ORM agencies work internationally?

Yes. Many operate globally and understand local laws and languages for region-specific reputation strategies.

30. What’s the difference between ORM and SEO?

SEO focuses on ranking a website; ORM uses SEO to rank positive content and bury negative content, with a broader goal of improving digital reputation.

31. Will ORM affect my existing SEO efforts?

It should improve them. A good ORM campaign complements SEO by creating and optimizing high-quality content around your brand.

32. Will AI change the way ORM works?

Absolutely. AI tools now help monitor mentions in real time, detect sentiment trends, automate outreach, and even generate optimized content.

33. Is ORM a one-time fix or ongoing?

Reputation management is best as an ongoing effort. Online narratives evolve, and proactive ORM helps maintain a consistent, positive image.

34. Can ORM help increase leads and conversions?

Yes. Better search visibility, more positive reviews, and improved trust all contribute to higher conversions and better ROI on ads and SEO.

35. Do ORM services integrate with PPC or email campaigns?

Many agencies offer integrated marketing solutions, combining ORM with paid ads, email nurturing, and content marketing.

🐙Discover the best online reputation management agency – Rankstar 🐙